What is considered ethical behavior by a technician when communicating with a customer?

Last Updated on March 24, 2021 by Admin

What is considered ethical behavior by a technician when communicating with a customer?

  • It is normal to send chain emails to customers.
  • A technician can send mass emails to customers.
  • A technician can send forged emails to customers.
  • A technician must only send solicited emails.
    Answers Explanation & Hints:

    Unsolicited, chain and forged emails are unethical, and maybe illegal, and must not be sent by a technician to a customer.