Which step of the six-step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?

Last Updated on February 16, 2019 by Admin

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Which step of the six-step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?

  • Test the theory to determine the cause.
  • Identify the problem.
  • Establish a theory of probable cause.
  • Document findings, actions, and outcomes.
  • Establish a plan of action to resolve the problem and implement the solution.
  • Verify full system functionality and, if applicable, implement preventive measures.

    Explanation:

    After the problem has been resolved, a technician should always verify full system functionality to ensure that the solution worked properly. This usually involves having the user test the original problem to ensure that it is fixed and that no new problems have been introduced.

For All Questions: IT Essentials Chapter 4 Exam Answers 2018 2019 Version 6.0 100%

Learning with Cisco Netacad, there are many exams and lab activities to do. Some instructor require students to complete all Chapter exams, Pre-Test, Practices Final, Final Exam and Chapter Quiz. No mater what instructors want you to do, examict.com offers all exams and lab activities answers and solutions with clear explanation. Our Experts have verified all exam answers before we published to the website. We recommended you to chose any relevant chapter from the following:

IT Essentials v6.0
Assignments Practice Quizzes
Answers Online Answers Online
Chapter 4 Exam Online Chapter 4 Quiz Online
Next Chapter
Chapter 5 Exam Online Chapter 5 Quiz Online
Lab Activities Answers & Solution
NA